FAQ

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We also have PayPal, AfterPay and Zip as payment options

Shipping & Delivery

We ship using Standard Registered post via Australia Post. We pack and send your order within one business day and we'll provide you with your tracking number. Check out Australia Post website for expected delivery timeframes.

Nothing. All postage is free at Retro Classic Games

Here are the full details of our Shipping Policy.

Yes, we offer free Standard Registered shipping for all domestic orders.

Unfortunately, at this stage we do not offer overseas shipping. This is a service we are reviewing to provide in the future

Warranty

All our products are subject to quality control.

All our products at Retro Classic Games come with a 30 Day warranty if an item is deemed faulty or not as advertised

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted right up until the order has been shipped

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Free returns

Returns within 30 days receive a full refund.

Free Registered shipping

Ship anywhere, fast and free

Email support

Email us at info@retroclassicgames.com.au anytime